Terms of service

Last Updated: [February 14, 2026]

Overview

This website is operated by Zahra Cosmetics. Throughout the site, the terms “we”, “us” and “our” refer to Zahra Cosmetics. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, including any policies referenced herein.

If you do not agree with these Terms, you may not access or use our Services.

Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products to you.

Eligibility

By using our Services, you confirm that you are at least the age of majority in your place of residence. If you are accessing this website on behalf of a minor, you accept full responsibility for their use.

You agree to provide accurate, complete, and current information when placing an order or creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

Products and Representation

We make every effort to display our products as accurately as possible. However, product colors and packaging may vary depending on your device settings or manufacturing updates.

All product descriptions are subject to change at any time without notice. Results from skincare and cosmetic products may vary from person to person and are not guaranteed.

We reserve the right to discontinue any product at any time.

Orders and Acceptance

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

An order is considered accepted only after payment has been successfully processed and confirmation has been sent.

Pricing and Payment

All prices are listed in PKR unless otherwise stated. Prices are subject to change without prior notice. The price displayed at checkout is the final price charged.

You agree to provide accurate billing and payment information and confirm that you are authorized to use the selected payment method.

Shipping and Delivery

Delivery timelines are estimates only and are not guaranteed. We are not responsible for delays caused by courier services or circumstances beyond our control.

Risk of loss transfers to you once the order has been handed to the shipping carrier.

Intellectual Property

All content on this website, including text, images, logos, graphics, product designs, and branding, is the exclusive property of Zahra Cosmetics and is protected by intellectual property laws.

You may not reproduce, distribute, or use our content without prior written consent.

Third-Party Services

Our website is hosted on Shopify. All purchases are made directly with Zahra Cosmetics. Shopify is not responsible for any transactions between you and our store.

We may include links to third-party websites. We are not responsible for the content or practices of such websites.

Disclaimer

All products and Services are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted access to the website or specific results from the use of our products.

Customers are advised to perform a patch test before using any skincare product.

Limitation of Liability

To the fullest extent permitted by law, Zahra Cosmetics shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Pakistan. Any disputes shall be subject to the jurisdiction of the courts of Pakistan.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Continued use of our Services after changes are posted constitutes acceptance of those changes.